Businesses that adopt automation and integration of their complex payables and receivables processes benefit from a greater understanding of their overall cash position and better control over what’s coming in and what’s going out. It’s like putting on a scuba mask and seeing underneath the surface. Join us for this complimentary BAI webinar for insights into how you can help your customers navigate these choppy waters.

It’s never been more important to get customer engagement right. Regulations, competition, and commoditization have resulted in razor-thin margins, which means you need razor-sharp customer engagement to distinguish your brand and win over consumers.

Join us for this complimentary BAI webinar where you’ll see how document and workflow automation combined with electronic signatures can improve your stakeholders’ experience with speed and accuracy.

Banks today are more open to innovation and electronic signature adoption is on the rise. Many banks are now digitally verifying a customer’s identity and using e-signatures to provide an instant decision on certain retail products within minutes. Nonetheless, basic document workflow automation in banks is still lacking and is negatively impacting the client onboarding process. Learn how e-signatures are the future of client onboarding and can enhance the relationship between client and service institution.

The right customer communications can do more than inform. They can help you drive additional business and increase loyalty, while also improving compliance and organizational efficiency. Join us for this complimentary BAI Banking Strategies Webinar where the focus will be on business use case examples and Q&A.

Build your understanding of how to comply with the new TRID rule with Part 2 of the BAI Learning & Development TILA-RESPA webinar series. Dig deep into issues related to non-compliance with the new rules and better prepare to assist your financial institution with the new requirements.

Avoid the pitfalls of non-compliance and be ready to assist your financial institution with the new Integrated Disclosure requirements. In addition to an overview and coverage of the new requirements, examine the proper completion, timing, and delivery of the Loan Estimate Form, Closing Disclosure Form, Escrow Closing Notice, and Partial Payment Policy Disclosure. Improve your understanding of what is new and what has changed between your existing Truth in Lending and RESPA forms and the new integrated forms.

Each year the BAI Global Banking Innovation Awards showcases exciting, new ways financial services organizations are employing innovation to fulfill customer needs as well as increase share of wallet. Join us as we explore emerging trends in innovation and hear from 2015 Awards winners and finalists on how they're enhancing value through groundbreaking customer-centric programs and services.

The only peer networking group of its kind focusing exclusively on helping contact center executives understand and face emerging retail banking challenges head on.

The BAI Credit Analysis Skills Workshop addresses the unique financial and non­-financial considerations for credit analysis and other important factors critical to sound underwriting principles.

A difficult economy and rising loan defaults are draining revenue from commercial loan portfolios. Stop this trend with BAI's highly acclaimed certificate program. A well-trained loan review staff can mitigate losses through early problem-loan detection.

Build on the fundamentals of BAI Loan Review Certificate Program - Course l to improve risk management and loan quality assessment. A vigilant review process can mean the difference between a profitable loan portfolio and one plagued with problem loans.

Build on the fundamentals of BAI Loan Review Certificate Program - Course l to improve risk management and loan quality assessment. A vigilant review process can mean the difference between a profitable loan portfolio and one plagued with problem loans.

While information is being integrated into processes at some financial institutions, repetitive and error-prone activities are still the norm in many cases. Explore a new approach for aggregating and integrating data across multiple legacy or disparate systems, internal or external web portals, websites, and business applications. Hear firsthand from a leading financial institution that tackled integration and automation projects through a no coding approach, which allowed them to deliver solutions to the business users in a fraction of the time and cost compared to traditional development tools. Learn how your organization can satisfy time-sensitive data needs supporting everything from regulatory compliance and financial reporting to customer experience initiatives and more.

Our banking ecosystem has been incredibly focused on migrating transactions to lower cost channels and providing convenience to a digitally-enabled generation of consumers. But what comes next? How do we go beyond transactions into interactions? And how do we serve a generation of consumers with heightened expectations and shifting needs?

Tackling card not present fraud requires technology that is a step ahead of increasingly sophisticated cyber-crime rings. As the U.S. migrates to EMV, CNP fraud in particular is expected to spike as fraudsters turn to new channels. Is your organization ready for the assault? Examine how advanced artificial intelligence and machine learning technologies can mitigate fraud damage, predict and prevent fraud in real-time, and act as a crucial part of a multilayered CNP fraud approach. Broaden your understanding of the industry context related to the migration of EMV in the U.S., and the subsequent rise of CNP fraud.

If a breach happened tomorrow, would your depositors know what to do? Data breaches are a top concern for commercial and individual depositors. When sensitive information is exposed, it threatens your financial institution’s reputation and bottom line. Plus, it places your customers at greater risk for identity fraud. Explore how education, protection, and remediation programs can help retain depositors by mitigating risks as you learn more about data security threats, industry best practices, proactive planning, and other critical issues.

First impressions count. If that initial information-intensive interaction with your financial institution is easy, fluid and flexible, a new customer will expect that future transactions will be equally pleasant. Efficient onboarding sets the stage for new customers to become lifetime customers, but creating efficient processes takes tangible data. Learn how your organization can leverage process intelligence to gauge the effectiveness of each step in your onboarding process. Identify any bottlenecks or compliance issues, and determine if a significant percentage of your customers are abandoning at the same step. With these actionable insights, you can make immediate changes for more efficient onboarding, leading to lifetime customers.

Today’s bank is focused on extending its services through digital and mobile channels to offer remote customers more options for banking anywhere and at any time. At the branch level, customer experience is a top priority and while there are many opportunities for improving the way that customers are served in-branch, the benefits of digital processes aren't exclusive to those banking remotely. Learn how this top 5 US Bank took their enterprise e-signature platform and extended it to the branch, tackling one of the most challenging and manual in-branch processes; eliminating paper signature cards to completely automate the account openings process.

The pressures of digital transformation are bringing on new and different challenges for financial institutions and the need to innovate is imminent. With technology being the underpinning of this transformation we will explore key data center opportunities to reduce IT infrastructure costs, improve business processes and performance across the enterprise to reduce complexity and deliver profitability. Learn how partnering with the right IT providers can help you remain relevant in the future of banking. Evolving your institution today can drive results, tomorrow.

Concerns about security and Card Not Present (CNP) fraud are rising. Yet, making transactions easier is key to growing mobile and digital e-commerce. How can financial institutions embrace alternative payments to better service customers without increasing the risk of fraud? Learn how your organization can transform fraud management to better adapt to these changes, from current fraud trends such as CNP fraud to the impact of EMV adoption in the United States. Improve your understanding of device identification, ID authentication, mobile geo-location and other new technologies being leveraged to protect these new types of transactions. Join us for a webinar where we will provide use cases and best practices on addressing these key topics.

Fraud and cybersecurity continue to be a key concern for payments leaders as they look to build sustainable strategies for customer and revenue growth. This is especially challenging for fraud executives given the shift to online and mobile banking by consumers, as well as the emergence of new and unprecedented fraud threats. This webinar will showcase proven cybersecurity and fraud mitigation strategies leveraged by financial institutions to combat fraudsters and protect sensitive information.

Each year, hundreds of financial institutions from around the world compete for the industry’s premiere innovation honor, the BAI Global Innovation Awards. The program recognizes the leaders and forward-thinkers ushering the way to a new era in banking. This year’s program will explore advancements in artificial intelligence, innovative touchpoints, customer experience and more.