Today’s fraud prevention is more than just automation
Efforts by banking institutions will continue to rely on cutting-edge capabilities, but human brainpower and intuition are more important than ever.
The cloud as a top tech priority for banks in 2023
No longer can banks rely on brand loyalty to retain customers and expand their consumption of products and services.
Workforce flexibility is a banking innovation
Executive leadership and all segments of the workforce can collaborate creatively to redefine flexibility and achieve strategic competitive advantages.
The future of digital banking may be just over the horizon
The metaverse and other innovations hold considerable promise for the financial services industry.
Enhancing resiliency against credit risk process fraud
These risks can go undetected due to inefficient approaches followed by banks, making a comprehensive, AI-based strategy essential for resiliency.
7 banking tech predictions for 2023
Technology decision-makers will do well to guard against knee-jerk responses to trending terrors, and instead focus on current needs and longer-term vision.
Digital experience will remain a challenge in 2023
Our latest BAI Banking Outlook survey shows that customers have noticed improvements in online and digital, but they have more wants and needs.
Where do banks fit into the metaverse?
Some early movers are tiptoeing in and poking around in a virtual realm that has been pegged as a $1 trillion opportunity for financial services providers.
2023 focus: Customer engagement and advanced technology
Market volatility this year may allow banks to reboot strategic processes by leveraging scale, a broad customer base and regulatory knowledge.
New approaches to new account acquisition
Community banks and credit unions in 2023 need to sharpen their customer targeting with flexible strategies that highlight their value proposition.
Marketing’s test in a complex year
Higher interest rates, growing risk of recession and the possibility of smaller budgets in 2023 may present a tough environment for creative teams.
Four banking industry trends to look forward to in 2023
Seen in the crystal ball are advances in open banking, more real-time payment options, a greater focus on SMBs and deeper collaboration with fintechs.
Why the banking sector will be resilient in 2023
The boost to net interest income may prompt institutions to look beyond immediate pressures to wider changes in the world and opportunities ahead.
Bankers’ wish list for 2023
The three leading business challenges as identified by banking leaders who took part in the latest BAI Banking Outlook survey.
Where should banks’ SMB priorities be in 2023?
Offering the right digital tools, personalizing experiences and using data better will help them deliver the level of service that businesses have come to expect.
Embedded finance could be a gamechanger
Regions Bank is among the traditional institutions moving with purpose to integrate data and payments with outside service providers.
The impact of tech on currency exchange
Disruption similar to that seen in transportation, retail and dining is creating opportunities for smaller institutions to gain market share.
5 metaverse trends that banks should start monitoring
The financial infrastructure for this virtual realm is still being built — that’s why banking institutions should be paying attention to the opportunity.
Solving the mortgage retention crisis
New lending technology can help financial institutions work more effectively and keep a better grip on their customers.
The growing challenge of customer disengagement
Financial institutions that focus on manufacturing engagement may actually be driving customers toward the exit.