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The future of bank statements

Digital-minded statements, even when printed, strengthen customer loyalty, increase efficiency and offer a targeted format to promote new products.

By |2024-01-09T11:41:27-06:00December 18th, 2023|Comments Off on The future of bank statements

Finding the right words

Beth Johnson, chief experience officer at Citizens Bank, discusses the art and science of using language that resonates with specific audiences.

By |2024-01-09T11:32:32-06:00December 13th, 2023|Comments Off on Finding the right words

Speaking to the generations

BAI research points to products and services that banks and credit unions should emphasize when marketing to various consumer age cohorts.

By |2024-01-09T11:42:36-06:00December 8th, 2023|Comments Off on Speaking to the generations

Why smaller FIs need both FedNow and RTP®

For community banks and credit unions, it may be best to choose both of these instant payment solutions to increase exchange efficiencies.

By |2024-01-09T11:46:03-06:00December 6th, 2023|Comments Off on Why smaller FIs need both FedNow and RTP®

How treasury departments can refresh their technology to manage long-term inflation

Persistent inflation and higher interest rates will challenge banks’ ability to meet capital needs and cash flow. That means treasury departments need digital solutions that are timely, capture data from across the institution and anticipate changing economic trends. 

By |2023-12-04T16:18:55-06:00December 4th, 2023|Comments Off on How treasury departments can refresh their technology to manage long-term inflation

How data-driven insights transform digital banking

Banks and credit unions have a wealth of available data about their account holders that can be used to better understand their current activities and potential needs.

By |2023-12-08T13:27:16-06:00November 21st, 2023|Comments Off on How data-driven insights transform digital banking

Life goes on

Capitalizing on consumer life events amid market volatility.

By |2023-12-04T16:03:28-06:00November 16th, 2023|Comments Off on Life goes on