Federal stats show that check fraud has more than doubled over the past three years, and the holidays can be an especially vulnerable time.
Digital-minded statements, even when printed, strengthen customer loyalty, increase efficiency and offer a targeted format to promote new products.
How to balance short-term and long-term investments.
Spanning CRA, capital requirements, credit card competition and more, a handful of new regulations and pending action in 2024 could shift compliance-training priorities.
Beth Johnson, chief experience officer at Citizens Bank, discusses the art and science of using language that resonates with specific audiences.
When it comes to AI adoption, banks and credit unions must learn to love what their tech teams already do: a “test-and-learn” mentality.
BAI research points to products and services that banks and credit unions should emphasize when marketing to various consumer age cohorts.
Ten ways banks and credit unions can excel in their customer-centric communications and strategies.
For community banks and credit unions, it may be best to choose both of these instant payment solutions to increase exchange efficiencies.
Persistent inflation and higher interest rates will challenge banks’ ability to meet capital needs and cash flow. That means treasury departments need digital solutions that are timely, capture data from across the institution and anticipate changing economic trends.
By analyzing vast amounts of data, banks and credit unions can identify fraud patterns and anticipate and detect emerging ones.
Probability Management’s Sam Savage discusses the ‘flaw of averages’ and recent bank failures.
By embracing flexibility, speed and automation, financial institutions can create a collaborative environment where both innovation and regulation thrive.
Banks that want to stay competitive and build customer retention with today’s high interest rates can see many advantages from commercial credit cards.
Banks and credit unions have a wealth of available data about their account holders that can be used to better understand their current activities and potential needs.
Capitalizing on consumer life events amid market volatility.
Artificial intelligence boosts banking’s use of data and analytics to supercharge a variety of benefits
Bank’s digital transformation continues to produce vast troves of data. It’s almost an embarrassment of riches.
Banks must leverage all the AI tools available to them to establish trust with customers through personalization and efficiency, leading to an increase in “sticky” deposits.
The right approach to data that eliminates silos, delivers personalized experiences and drives efficiencies helps today’s institutions stay competitive.
Financial institutions’ cybersecurity strategy must now incorporate AI and ML to support quicker detection and response and improve efficiencies.