Positioning ESG at banks as good business in 2023
Gary Levante, head of ESG strategy at Berkshire Bank, joins us on the BAI Banking Strategies podcast to talk about what we might see in the ESG area at banks this year.
Tips and insights for attracting talent in 2023
Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.
Where will banking-as-a-service go in 2023?
Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.
A special decade to come for U.S. banks?
Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.
The best of the best in financial services innovation
Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly.
Key banking issues and trends for 2023
On this week’s BAI Banking Strategies podcast, BAI’s Karl Dahlgren shares survey findings on the biggest business challenges for bankers in 2023.
Minority-owned banks are ready for a recession
Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.
The fraud prevention use case for behavioral biometrics
Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
Pricing deposits to keep customers happy
Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.
Customer financial health should be a top priority
In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Bank leaders are the make-or-break for innovation
Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.
Neobanks: Disruptive technology, elusive profits
Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.
Banks need to be ready for better deep fakes
Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.
Want to connect better with customers? Try empathy
Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.
Data’s expanding role in protecting against fraud
Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.
Tapping into a new talent pool for banking
On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.
Why Know Your Business should be a bank’s business
On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.
Investing in a more diverse fintech future
On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.
Building future bank leaders by sending them away
On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.
Where do banks fit into the metaverse?
On the BAI Banking Strategies podcast, Sandeep Vishnu from the consulting firm Capco shares his thoughts on how financial institutions might find a home in the metaverse.