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Measure innovation in incremental wins

BAI Global Innovation Awards Lead Judge Amy Radin and Regional Head of Financial Services for North America at Infosys Raghav Agarwal join the BAI Banking Strategies podcast to discuss recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration.

By |2023-12-19T14:23:51-06:00December 19th, 2023|Comments Off on Measure innovation in incremental wins

‘Tis the season for greater fraud awareness

On this BAI Banking Strategies podcast, Brian Keefe from NICE Actimize joins us to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.

By |2024-01-09T11:44:15-06:00December 5th, 2023|Comments Off on ‘Tis the season for greater fraud awareness

Winning the primary client relationship battle

Marc Salinas and Eric Campbell from Bottomline Technologies join us on our BAI Banking Strategies podcast to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.  

By |2023-12-04T15:58:40-06:00November 14th, 2023|Comments Off on Winning the primary client relationship battle

FedNow is live…now what?

Brian Keefe from NICE Actimize joins our BAI Banking Strategies podcast to tell us about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment services in the near future.

By |2023-10-04T11:00:42-05:00October 3rd, 2023|Comments Off on FedNow is live…now what?

Creating better digital payments for businesses

Layne Kight from Deluxe is our guest on the BAI Banking Strategies podcast and will share ideas on how banks and credit unions can improve the payments experience for their business customers.

By |2023-07-24T13:31:18-05:00June 20th, 2023|Comments Off on Creating better digital payments for businesses

Easing the banking challenges for people with disabilities

Val Srinivas from Deloitte joins us on the BAI Banking Strategies podcast to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.

By |2023-07-24T13:43:57-05:00June 13th, 2023|Comments Off on Easing the banking challenges for people with disabilities

Rethinking risk after the SVB collapse

Joan McGowan and Tom French, both from SAS, join us on the BAI Banking Strategies podcast to talk about how the recent banking crisis has reframed how the industry contends with risk.

By |2023-06-07T15:50:15-05:00June 6th, 2023|Comments Off on Rethinking risk after the SVB collapse

Why banks should help families break the money-talk taboo

Michael Liersch from Wells Fargo joins us on the BAI Banking Strategies podcast with insights on how banks can help families build more open relationships about money, and why it’s in the banks’ interests to do so.

By |2023-06-01T10:37:11-05:00May 30th, 2023|Comments Off on Why banks should help families break the money-talk taboo

Exploring the “flaw of averages” at banks

Sam Savage from Probability Management joins us on the BAI Banking Strategies podcast to explain why banking institutions should rethink how they deal with uncertainties.

By |2023-06-01T13:21:41-05:00May 9th, 2023|Comments Off on Exploring the “flaw of averages” at banks

What banks can do when disaster strikes

Kate Bulger from Money Management International is our guest on the BAI Banking Strategies podcast to talk about their program to help low and moderate income people deal with their finances after a disaster.

By |2023-06-01T10:41:38-05:00May 2nd, 2023|Comments Off on What banks can do when disaster strikes

Citizens has a new way with words

Beth Johnson, chief experience officer at Citizens, is with us on the BAI Banking Strategies podcast to discuss how language banks use to connect with customers is changing.

By |2023-06-01T10:48:40-05:00April 25th, 2023|Comments Off on Citizens has a new way with words

The original mobile banking is finding new purpose

Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.

By |2023-05-08T16:48:10-05:00April 11th, 2023|Comments Off on The original mobile banking is finding new purpose

FedNow’s competitive value for smaller banks

Brian Keefe from NICE Actimize joins us on the BAI Banking Strategies podcast to discuss FedNow and how the new payments service stands to benefit smaller banking institutions.

By |2023-04-04T14:38:23-05:00April 4th, 2023|Comments Off on FedNow’s competitive value for smaller banks

Despite crypto turmoil, this firm is following the customers

Gene Grant, CEO at LevelField Financial, joins us on the BAI Banking Strategies podcast to talk about what his company wants to do in the crypto space, and why now is the right time to do it.

By |2023-03-28T13:24:36-05:00March 28th, 2023|Comments Off on Despite crypto turmoil, this firm is following the customers

Managing risks during a digital makeover

Keith Pearson, head of financial services at ServiceNow, joins us on the BAI Banking Strategies podcast to share how banks can improve security by digitalizing risk management.

By |2023-05-08T16:10:40-05:00March 14th, 2023|Comments Off on Managing risks during a digital makeover

What’s now and what’s next in digital modernization

BAI’s Debbie Bianucci and Dennis Gada from Infosys are our guests on the BAI Banking Strategies podcast to discuss the trends and priorities they’re seeing in banking’s digital transformation.

By |2023-02-21T13:54:09-06:00February 21st, 2023|Comments Off on What’s now and what’s next in digital modernization