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Solving SIM swap fraud and poor UX

Dewald Nolte, Chief Strategy Officer at Entersekt, explores how banks can solve SIM-swap fraud while also improving the user experience of their customers’ authentication journeys. He shares the impressive results seen by an issuer that implemented a state-of-the-art solution.

By |2022-09-21T16:14:40-05:00September 20th, 2022|Comments Off on Solving SIM swap fraud and poor UX

The fraud prevention balancing act protection vs friction

With new forms of financial fraud on the rise, financial services leaders have the challenging task of protecting their customers – and organizations – and still delivering a strong customer experience that minimizes friction. Hear the latest BAI research on what types of fraud are on the rise and what today’s leaders are doing to combat it effectively.

By |2022-12-22T09:55:39-06:00September 19th, 2022|Comments Off on The fraud prevention balancing act protection vs friction

Social engineering scams: Like the worst blind date

John Paul Blaho, Senior Director of Product Marketing at BioCatch, walks through an intricate and sophisticated scam process and shares insights on how genuine user behaviors change in scenarios where trust is built. He also shows where behavioral biometrics can help protect financial institutions and their customers from these types of scams, even when genuine users are participating in the fraud transaction.

By |2022-09-22T10:06:04-05:00September 19th, 2022|Comments Off on Social engineering scams: Like the worst blind date

Digital Transformation in Lending: Keys to Success

Bringing together an “Apple-like experience, Google-like targeting and Amazon-like fulfillment” is a true digital transformation, says Dennis Gada, Head of Financial Services at Infosys. He and BAI CMO Holly Hughes discuss how financial services organizations can bring that successful transformation to lending.

By |2022-10-03T17:59:21-05:00May 18th, 2022|Comments Off on Digital Transformation in Lending: Keys to Success

From Banking Boomers to Zoomers: Buy Now, Pay Later

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Use of buy now pay later (BNPL), a form of point-of-sale lending, has grown significantly. While fintechs are still the biggest players, banks can also quickly build and roll out a BNPL offering. Read More

By |2022-10-06T15:49:28-05:00May 16th, 2022|Comments Off on From Banking Boomers to Zoomers: Buy Now, Pay Later

Onboard Better: Lending Made Easy with Infosys Finacle

Any bank can now digitize its customer onboarding process, even for something as complex as a small business loan. See how Infosys Finacle can support the entire application process from new customer registration to an identity check, eligibility verification, and sharing the loan application and the loan account number.

By |2022-09-21T14:02:18-05:00May 13th, 2022|Comments Off on Onboard Better: Lending Made Easy with Infosys Finacle

Lending as a Service Expanding Beyond Traditional Lending Channels

BAI Chief Marketing Officer Holly Hughes moderates a panel discussion on the opportunities lending as a service presents and what can be learned from digitally transforming an organization’s lending services.

By |2022-09-21T11:43:40-05:00May 13th, 2022|Comments Off on Lending as a Service Expanding Beyond Traditional Lending Channels

Unlock the full potential of CTV/OTT with attribution

Vericast illustrates why CTV is quickly becoming a critical component of omnichannel marketing strategies and how financial institutions can leverage CTV advertising to improve customer acquisition.

By |2022-09-21T11:40:34-05:00March 2nd, 2022|Comments Off on Unlock the full potential of CTV/OTT with attribution

The keys to small-business loan growth: Advice, guidance and trust

Hear Santander’s focus on delivering what’s most important to small-business clients — meaningful relationships with trusted advisors and access to quality products, services, and digital tools.

By |2022-10-24T12:21:22-05:00March 2nd, 2022|Comments Off on The keys to small-business loan growth: Advice, guidance and trust

New customer acquisition: Modernizing strategies for 2022

Learn from industry leaders about what opportunities your financial services organization can incorporate as it examines its new customer acquisition strategies for 2022 and beyond.

By |2022-10-13T10:57:23-05:00February 28th, 2022|Comments Off on New customer acquisition: Modernizing strategies for 2022

Emerging Trends in Financial Services

What top trends are changing the face of financial services? BAI surveyed financial services leaders and consumers to find out.

By |2022-10-07T10:03:54-05:00February 16th, 2022|Comments Off on Emerging Trends in Financial Services

Digital Transformation: Innovation Trends & A Winning Technology

Digital transformation was the hottest category in the 2021 BAI Global Innovation Awards, drawing the largest number of nominations from all types of organizations across the globe.  Holly Hughes, chief marketing officer Read More

By |2022-10-07T09:36:52-05:00December 6th, 2021|Comments Off on Digital Transformation: Innovation Trends & A Winning Technology

The platform is part of the revolution

The Finalytics.ai platform goes beyond personalization by allowing your community financial institution to create a singular and highly relevant digital experience for each prospective and current customer.

By |2022-09-21T12:17:56-05:00September 21st, 2021|Comments Off on The platform is part of the revolution

Delivering a (much) better customer experience

Technisys shares how a next-gen digital and core banking platform can personalize customer engagement, provide actionable insights, and ultimately help consumers meet their financial goals in a highly digitized and automated manner.

By |2022-09-20T13:39:04-05:00September 20th, 2021|Comments Off on Delivering a (much) better customer experience

Personalizing every touchpoint

Total Expert shares how orchestrated, personalized, and automated journeys can help create customers for life at your financial institution.

By |2022-09-20T13:12:59-05:00September 20th, 2021|Comments Off on Personalizing every touchpoint