Dewald Nolte, Chief Strategy Officer at Entersekt, explores how banks can solve SIM-swap fraud while also improving the user experience of their customers’ authentication journeys. He shares the impressive results seen by an issuer that implemented a state-of-the-art solution.
With new forms of financial fraud on the rise, financial services leaders have the challenging task of protecting their customers – and organizations – and still delivering a strong customer experience that minimizes friction. Hear the latest BAI research on what types of fraud are on the rise and what today’s leaders are doing to combat it effectively.
John Paul Blaho, Senior Director of Product Marketing at BioCatch, walks through an intricate and sophisticated scam process and shares insights on how genuine user behaviors change in scenarios where trust is built. He also shows where behavioral biometrics can help protect financial institutions and their customers from these types of scams, even when genuine users are participating in the fraud transaction.
A panel discussion on the opportunities lending as a service presents and what banking leaders learned as they digitally transformed their organization’s lending services.
Bringing together an “Apple-like experience, Google-like targeting and Amazon-like fulfillment” is a true digital transformation, says Dennis Gada, Head of Financial Services at Infosys. He and BAI CMO Holly Hughes discuss how financial services organizations can bring that successful transformation to lending.
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Use of buy now pay later (BNPL), a form of point-of-sale lending, has grown significantly. While fintechs are still the biggest players, banks can also quickly build and roll out a BNPL offering. Read More
Any bank can now digitize its customer onboarding process, even for something as complex as a small business loan. See how Infosys Finacle can support the entire application process from new customer registration to an identity check, eligibility verification, and sharing the loan application and the loan account number.
BAI Chief Marketing Officer Holly Hughes moderates a panel discussion on the opportunities lending as a service presents and what can be learned from digitally transforming an organization’s lending services.
Vericast illustrates why CTV is quickly becoming a critical component of omnichannel marketing strategies and how financial institutions can leverage CTV advertising to improve customer acquisition.
Hear Santander’s focus on delivering what’s most important to small-business clients — meaningful relationships with trusted advisors and access to quality products, services, and digital tools.
Temenos demonstrates the power of an integrated platform experience that is agile and efficient while putting your customers at the center of every digital banking function.
Learn from industry leaders about what opportunities your financial services organization can incorporate as it examines its new customer acquisition strategies for 2022 and beyond.
Glia shows you how to offer seamless digital communication regardless of whether your customers engage via chat, SMS, voice, or video.
What top trends are changing the face of financial services? BAI surveyed financial services leaders and consumers to find out.
Deutsche Bank recently won a 2021 BAI Global Innovation Award in the Digital Transformation category for their program, “Embedded Finance Initiative,” which allows non-bank companies to seamlessly integrate complete financial products into Read More
Digital transformation was the hottest category in the 2021 BAI Global Innovation Awards, drawing the largest number of nominations from all types of organizations across the globe. Holly Hughes, chief marketing officer Read More
Hear Gallup research that finds branch staff needs more and better training to develop the skills required to connect with customers.
The Finalytics.ai platform goes beyond personalization by allowing your community financial institution to create a singular and highly relevant digital experience for each prospective and current customer.
Technisys shares how a next-gen digital and core banking platform can personalize customer engagement, provide actionable insights, and ultimately help consumers meet their financial goals in a highly digitized and automated manner.
Total Expert shares how orchestrated, personalized, and automated journeys can help create customers for life at your financial institution.