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In 2024 your compliance training program needs to change

During this webinar we will highlight what financial services organizations need to be aware of for several upcoming regulations including: CRA reform, Section 1033, Junk Fees and more. We will also go over the best ways Read More

By |2023-08-16T09:28:03-05:00August 16th, 2023|Comments Off on In 2024 your compliance training program needs to change

Cultivating customer connections through digital advertising

Join us for this complimentary webinar where Robert Ropars, Senior Account Executive for Digital at Vericast, will explore the power of leveraging data for digital marketing success and share valuable insights and advice on how to Read More

By |2023-07-24T14:50:23-05:00July 24th, 2023|Comments Off on Cultivating customer connections through digital advertising

What small businesses want and need in their banking relationship

In this webinar, you’ll learn why focusing on the customer experience is key to acquiring and retaining small business customers and see how their expectations of their banking relationship change as they grow.

Holly Hughes, BAI CMO, Read More

By |2023-10-31T14:44:42-05:00July 18th, 2023|Comments Off on What small businesses want and need in their banking relationship

The role of loan review in the credit risk management system

Join us for this complimentary webinar to learn why an independent external loan review is an important tool in your credit risk management system.

You’ll hear how regularly engaging external loan review personnel can assist internal Read More

By |2023-06-16T13:03:21-05:00June 16th, 2023|Comments Off on The role of loan review in the credit risk management system

Aligning your policies and procedures to improve compliance, productivity, and customer experience

In this webinar, we’ll present ideas for keeping policies and procedures aligned, while supporting the organization’s business model. We’ll also consider the customer experience and how policies and procedures must reflect evolving customer needs and preferences. Read More

By |2023-06-01T16:59:50-05:00June 1st, 2023|Comments Off on Aligning your policies and procedures to improve compliance, productivity, and customer experience

Branch lobby trends: Why customers visit your branch

Join BAI’s Terry Badger and Matt Hertel from UKG for a discussion about performance metrics that can help your financial institution to increase wallet share, optimize branch services and better utilize lobby staff. Read More

By |2023-06-01T13:24:39-05:00May 24th, 2023|Comments Off on Branch lobby trends: Why customers visit your branch

Credit unions: Top challenges in 2023 and how to address them

Join us for this complimentary BAI webinar to hear Wipfli’s Alison Herrick, CPA, and Katie Kennedy, CFE, CUCE, share insights on the top challenges and concerns facing credit union leaders today, including recruiting talent, employee development, Read More

By |2023-05-31T16:38:13-05:00May 11th, 2023|Comments Off on Credit unions: Top challenges in 2023 and how to address them

Loyalty is not dead, we’re just bad at it

Financial institutions face unique challenges in today’s tough economy, with consumers demanding more and making it harder to keep them loyal. If you’re a banker or involved in the financial industry, this webinar is for you. Read More

By |2023-06-01T13:25:33-05:00May 10th, 2023|Comments Off on Loyalty is not dead, we’re just bad at it

Rethinking your branch footprint

Financial institutions looking to downsize, right-size and restructure their branches may consider a sale-partial leaseback approach to reduce costs and improve the customer experience.

Join us for a discussion about how a “less is more” approach, coupled Read More

By |2023-05-31T16:32:05-05:00May 1st, 2023|Comments Off on Rethinking your branch footprint

Making the (use) case for faster payments

Join us for a discussion with Reed Luhanten, Executive Director at the U.S. Faster Payments Council (FPC), Keith Gray, Vice President, Strategic Partnerships at The Clearing House, and Mark Majeske, SVP Faster Payments at Alacriti. Read More

By |2023-04-24T12:20:42-05:00April 24th, 2023|Comments Off on Making the (use) case for faster payments

Innovating outside the box

Join us for this complimentary webinar to hear NCR’s Colin Payne share insights about why the innovations driving change are focused on business outcomes, distributed cloud access and “as a service” (aaS) solutions. Read More

By |2023-04-03T16:01:04-05:00April 3rd, 2023|Comments Off on Innovating outside the box

Open finance imperatives for success

Join us for a conversation about the $7.2 trillion opportunity offered by open finance, and learn about the unintended consequences, like new cybersecurity and fraud threats.

By |2023-03-28T17:12:10-05:00March 24th, 2023|Comments Off on Open finance imperatives for success

Want more digital adoption? Start with your staff

Join us for a conversation led by BAI’s Terry Badger with Engageware’s Nina Vellayan to learn how bank staff are the key to building awareness and adoption of digital tools.

By |2023-03-09T16:37:00-06:00March 10th, 2023|Comments Off on Want more digital adoption? Start with your staff