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Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Providing accurate consumer information to credit-reporting agencies can be challenging for financial services organizations due to the volume and complexity involved.

Establishing a Fair Credit Reporting Act (FCRA) center of excellence can help ensure accuracy and reduce Read More

By |2023-01-24T16:37:49-06:00January 24th, 2023|Comments Off on Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Why banks are optimistic but cautious about the metaverse

Research shows that financial institutions recognize the potential for the metaverse. While rightly cautious, there are still unexplored opportunities for financial services with new business models to serve their customer base. Download Now Read More

By |2023-01-11T14:49:09-06:00January 17th, 2023|Comments Off on Why banks are optimistic but cautious about the metaverse

Exploring the new trends redefining the state of omnichannel banking

This report highlights the trends in omnichannel banking and explores consumer and commercial account origination capabilities by channel. Gain insights on why omnichannel account origination is the future of the banking industry.

By |2023-01-05T16:33:29-06:00January 5th, 2023|Comments Off on Exploring the new trends redefining the state of omnichannel banking

Retaining banking customers during technology upgrades

Taking some preemptive actions before a technology upgrade or conversion can improve customer retention and employee satisfaction. In this white paper, you will learn why it is essential to have the right tools in place before Read More

By |2023-01-05T16:34:58-06:00January 5th, 2023|Comments Off on Retaining banking customers during technology upgrades

Quick Q&A: The Power of Intelligent Automation in Banking

Intelligent automation (IA) is driving banking’s digital transformation, tapping into artificial intelligence, machine learning and other electronic processes to build stronger, more efficient workflows.

By |2022-12-08T14:16:52-06:00December 13th, 2022|Comments Off on Quick Q&A: The Power of Intelligent Automation in Banking

How accurate is your Metro 2® furnishing?

Why does accuracy in Metro 2® files matter? Accurate furnishing protects your consumers and helps you avoid unwanted regulatory scrutiny.

By |2022-12-12T14:29:23-06:00December 1st, 2022|Comments Off on How accurate is your Metro 2® furnishing?

Hybrid banking services

Want to deliver a great banking experience? Survey research shows that banks must expand the ability for customers to meet in a branch, online, or via web chat.

By |2022-12-08T12:52:35-06:00December 1st, 2022|Comments Off on Hybrid banking services

Quick Q&A: Reducing mobile phone takeover risk

A strong authentication process is key to mitigating mobile phone fraud and distinguishing legitimate customers from fraudsters. Don Smith, product manager of global fraud solutions at Neustar, a TransUnion company, spoke with BAI about strategies to Read More

By |2022-12-08T13:06:17-06:00November 30th, 2022|Comments Off on Quick Q&A: Reducing mobile phone takeover risk

Outpace the competition: Build and secure the hyperconnected bank

Competitive pressure and customer demands require banks to transform their branch networks and delivery channels. This white paper explores how banks can adopt a platform approach for their IT and security needs in order to help Read More

By |2022-11-22T12:13:01-06:00November 3rd, 2022|Comments Off on Outpace the competition: Build and secure the hyperconnected bank

Weak credit dispute operations

In an era of increased regulatory scrutiny, weak credit dispute operations are leaving credit furnishers vulnerable. Discover how to shore up your dispute management operations before the rising volume of disputes overwhelms your organization in this Read More

By |2022-11-22T12:17:24-06:00November 3rd, 2022|Comments Off on Weak credit dispute operations

Quick Q&A on First-Party Fraud

With fraud continuing to rise, including first-party fraud, financial services leaders need to understand the latest trends and prevention strategies. Crystal Blythe, vice president of customer success and fraud prevention at IDology, is an expert in Read More

By |2022-11-29T16:05:31-06:00October 25th, 2022|Comments Off on Quick Q&A on First-Party Fraud

Building the digital bank

Established banks and credit unions can compete with emerging fintechs. This roadmap to modern digital infrastructure explores how.

By |2022-11-22T12:11:57-06:00October 6th, 2022|Comments Off on Building the digital bank

The true cost of growing customer relationships

Discover what it costs for financial institutions to acquire new customers, whether through opening and operating a new branch or investing in best-in-class digital tools, in this white paper.

By |2022-11-23T11:59:46-06:00October 6th, 2022|Comments Off on The true cost of growing customer relationships

Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff

Jake Tyler, who leads product marketing of virtual assistants at Glia Technologies, has partnered with hundreds of financial institutions to improve digital customer service and shares his insights in this Quick Q&A.

By |2022-11-22T12:13:49-06:00September 27th, 2022|Comments Off on Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff

Secure and compliant real-time payments

Real-time, digital payments have never been more pertinent for financial institutions. Unfortunately, criminals have exploited the instant nature of real-time payments.

By |2022-11-02T16:35:18-05:00September 21st, 2022|Comments Off on Secure and compliant real-time payments

Embedded banking: Debunking the myths

Embedded banking offers banks and credit unions an exciting way to conveniently serve existing customers and members as well as reach entirely new users through partnerships. Learn about five misconceptions preventing financial institutions from leveraging this Read More

By |2022-11-22T12:12:13-06:00September 21st, 2022|Comments Off on Embedded banking: Debunking the myths

Small business recovery in light of the FI paradigm shift

To better understand how COVID impacted small businesses and to measure the growing threat of non-traditional lenders to traditional FIs, Alkami surveyed 400 small businesses about their outlook, priorities, and perceptions regarding banking and lending. Learn Read More

By |2022-11-22T12:14:02-06:00September 21st, 2022|Comments Off on Small business recovery in light of the FI paradigm shift

How banks can curb the threat of fake identities with real solutions

Explore major fraud trends and gain actionable insight into how financial institutions can deter fraud by successfully implementing an innovative, multi-layered, consumer-centric, flexible identity verification strategy.

By |2023-01-05T09:23:12-06:00September 19th, 2022|Comments Off on How banks can curb the threat of fake identities with real solutions

The challenges around digital identity verification

Consumers expect trust and strong security when banking online. Learn how to foster secure and seamless digital banking experiences while overcoming challenges around ID verification.

By |2022-11-22T12:16:50-06:00September 8th, 2022|Comments Off on The challenges around digital identity verification