BAI Global Innovation Awards

Congratulations to the 2023 BAI Global Innovation Awards Winners!

Congratulations to the 2023 BAI Global Innovation Awards Winners and BAI Rising Star Individual and Team Award Winners!

For 13 years, the BAI Global Innovation Awards have become known as the financial services industry’s leading honor celebrating achievements in innovation including advancing customer experience, implementing new technologies and improving the lives of employees, customers, and communities. Collectively, the winners represent outstanding contributions by teams, and business lines and provide inspiration from around the world.

For the second year, BAI also honored ten individuals and two teams with the BAI Rising Star Award. These up-and-coming leaders in financial services innovation were selected based on their impact on and passion for innovation and their ability to drive positive change in their organizations.

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We believe innovation is essential.

What submissions to the BAI Global Innovation Awards share in common is the pure spirit of innovation — a willingness to upend conventional wisdom, disrupt the status quo and make a measurable mark on their organizations, their customers, their employees and their communities.

Innovation is what creates better businesses, improves the quality of our lives, and drives positive change. And it’s as powerful and necessary in the financial services industry as anywhere, especially as the COVID-19 pandemic has forced new ways of working and serving customers.

The BAI Global Innovation Awards exists to be a catalyst for innovation in the financial services industry worldwide. So that together, as global innovators, we can continue to move the industry forward.

BAI Rising Star Award

As part of the BAI Global Innovation Awards, we’ve added the BAI Rising Stars Award, honoring up-and-coming leaders in the financial services industry. The award is given to candidates who are innovative, passionate, intellectually curious and making a positive impact in financial services.

Click here to learn more about the 2023 BAI Rising Star Award winners and nominees.


“Being a BAI Global Innovation Awards winner is extremely meaningful because the criteria to enter examines how your project is alleviating societal issues and creating a lasting impact amidst others in the same category on a global scale. BAI has a unique, measurable program that showcases leading innovators in financial services. It’s a distinguished designation that rigorously analyzes which financial institutions are elevating communities who need it most.”

Doug Schaeffer

Executive Vice President, Executive Director, CRA

Woodforest National Bank

“The recognition of Millie as a BAI Global Innovation Awards finalist further affirms Synchrony’s commitment to empowering women to achieve financial goals. Together we’re reaching more women in their daily lives with useful, insightful, and actionable content tailored to their needs and concerns when it matters most.”

Samantha Melting


Synchrony Bank

“The BAI Global Innovation Award win was a huge feather in our proverbial cap. Not only did the award globally recognize our achievement as a relatively new South African Life Insurance business trying to make a difference to the lives of our customers, but also gave our incredible team a motivational boost – enabling us to use our globally validated thinking to take our business to new heights, always with our customers top-of-mind.

We continue to strive towards being a business that continually innovates and finds new ways to disrupt the market and improve customer journeys and experiences, with our Dynamic Life offering laying a solid foundation for us to build on. Thank you to BAI for providing us with the platform to do this – the exposure received has had an overall positive impact on our brand and is used to create trust with our customers when selling this excellent product.”

Maxine Thulwanth

Product Manager

FNB South Africa

“The BAI awards recognise truly global leaders in innovation and it is humbling for the Commonwealth Bank of Australia to be named alongside winners from major US and European financial institutions. Being included in this impressive cohort of organisations that work every day to drive positive change for consumers, businesses and communities is great recognition for CommBank.”

Ben Grauer

Commonwealth Bank of Australia