BAI Global Innovation Awards


2018 BAI Global Innovation Award Winners

Thank you to the winners, finalists, nominees and everyone who is working every day to drive positive change that helps consumers, businesses and communities thrive.

Innovators are awarded for demonstrated excellence in a variety of product, service and internal process areas. The awards categories, and winners for each, are:

Best Application of Data Analytics, AI or Machine Learning in a Product or Service

BAI Global Innovation Awards 2018 finalist OneConnect

Shenzhen OneConnect Smart Technology Co., Ltd.
Shenzhen, China

AI Verification Using Insure Tech

"AI verification has solved the problem of real-body verification and it provides technology support for the development of the insurance industry in the internet era."

Innovative Touchpoints & Connected Services

BAI Global Innovation Awards 2018 Finalist CaixiaBank

CaixaBank S.A.
Barcelona, Spain

CaixaBank Now App

"An app designed to make the day-to-day of our clients much easier."

Internal Process Innovation

BAI Global Innovation Awards 2018 finalist Live Oak Bank

Live Oak Bank
Wilmington, NC, USA

100% Re-Invention to Cloud Service Operations for Boundary-less Anytime-Anywhere Employee Enablement

"These advances further Live Oak’s ability to have a laser focus on innovation in finance and technology to bring efficiency and excellence to the lending process."

Innovation in Societal and Community Impact (Tie)

BAI Global Innovation Awards 2018 finalist Rukula

Colombo 05, Sri Lanka

Credit for small consumer durables for the financially excluded in Sri Lanka

"Rukula – including the excluded; one person at a time."

BAI Global Innovation Awards 2018 finalist USAA

San Antonio, TX, USA

Aerial Imagery Tool

"The aerial imagery tool utilizes before and after images to assess damage so anyone can type in an address and see the images of the address before the hurricane and after."

Innovation in Customer Experience

2018 BAI Global Innovation Award Winner NovoPayment

NovoPayment, Inc.
Miami, FL, USA

Embedding FinServ in Gig Value Chain

"NovoPayment's innovation leverages emerging technologies to seamlessly deliver in-context services to the client, and an excellent experience to their end customer."

Human Capital Innovation

BAI Global Innovation Awards 2018 finalist Fifth Third Bank

Fifth Third Bank
Cincinnati, OH, USA

Maternity Concierge

"In its first year, more than 400 women used Firth Third Bank’s free Maternity Concierge – created for pregnant women and new mothers – for services as varied as researching child care to planning gender reveal parties."

Innovation in Marketing

2018 BAI Global Innovation Award Winner DenizBank

Istanbul, Turkey

DenizBank Credit X

"Using YouTube's device targeting feature, we created personalized advertisements to promote our new loan type."

Innovative Accelerator or Incubator

BAI Global Innovation Awards 2018 finalist Arion Bank

Arion Bank
Reykjavík, Iceland

Digital Future - Internal Accelerator

"Customer experience has improved and productivity and sales volume has increased substantially as each introduction of a new service increases usage of not only the new service itself, but other services as well."

Honorable Mention: Wild Card

DBS Bank

DBS Bank Ltd.

DBS API (Application Programming Interface) Developers’ Programme

"This has given us an edge – enabling us to operate with fintech-like agility and nimbleness, and also platform-like inclusiveness. This will be transformative in ways not imagined previously, both for the customer and the bank."

BAI Global Innovation Awards 2018 finalist FARFA

FARFA Foundation

FARFA “Business Literacy Training” Incubator

"Financial inclusion and empowerment of women through the FARFA Business Literacy Training Incubator."

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