2019 BAI Global Innovation Award Finalist

BAI Global Innovation Awards 2019 finalist HDFC

Internal Process Innovation

HDFC Bank – India
AI as a Service

HDFC Bank’s Digital Transformation Team is a dedicated unit tasked with bringing about a transformational culture within the bank, including leveraging AI both internally and externally. Today at HDFC Bank, there are 24 AI initiatives which are either live or at various stages of development. These initiatives span across functions such as customer service, banking transactions, employee training and engagement, recruitment, operations, analytics and ecommerce and payments.