Awards

Idea Bank SA
The Mobile ATM Service for Small Medium Enterprises

Idea Bank SA launched a secure multi-functional mobile ATM and depository service housed in an electric BMW i3 car driven by trained bank employees that is offered free of charge for the banks small medium enterprises (SME) customers.

Through a dedicated mobile app, customers can search for the nearest vehicle and designate a time and location for the vehicle to meet them or make an advanced booking. The built in real-time tracking system on the app allows customers to track the vehicle and meet it at the designated location. In the vehicle, they are able to withdraw or deposit cash with all operations synched to their accounts within a few minutes. The mobile ATM service not only meets the increasing needs of customers for mobile solutions that are convenient and easily accessible but also encourages entrepreneurs to keep their money in a bank thus improving their future chances of getting a loan.