In-depth Research

Supporting informed decisions

In today's competitive marketplace, there's no shortage of data. The challenge is finding accurate and unbiased insights from a resource you can trust. BAI delivers in-depth data analysis, objective perspectives, and industry expertise so you can make smart business decisions with clarity and confidence, including: Where do I stand relative to my competitors? What are my areas of strength? Where are my opportunities to improve and grow? How has the market responded to recent strategic decisions?

Actionable Insights
  • Identifying Business Trends and Mobile Pay Opportunities

    Take valuable insights from a BAI Executive Panel completed in 2015 on current industry challenges, investment opportunities, and key business trends. Explore business priorities based on institutions and hone in on the top 3 investment priorities. Watch the on-demand webinar recording and discover the emerging impact of mobile payment and apple pay providers on financial institutions along with the current regulatory issues and most concerning types of fraud.

    View Now
  • Diving into Current Business Challenges and Opportunities

    Learn key insights on current business challenges and opportunities, investment priorities for various functional areas, financial health from a consumer and banker view, and small business growth priorities. Feedback was obtained through an online survey via participants in BAI’s Executive Panel in January 2015. Watch the on-demand webinar recording and identify business priorities by trends, and institutions, along with expense reduction opportunities.

    View Now
  • Consumer Insights to Help Institutions Prioritize

    Identify relevant content that focuses on key business challenges such as fraud concerns and loss, brand initiatives and culture, and channel offerings, transactions, and usage. Obtained through a survey of participants from the Schlesinger Associates consumer panel in August 2015, these valuable insights are designed to help institutions prioritize. Watch the on-demand webinar recording for relevant background on these insights.

    View Now
Comparative Analytics

Improve Decision Making and Strategic Planning

Compare current and prior performances for your institution versus peers. BAI provides key metrics to allow financial services leaders to evaluate the effectiveness of retail banking strategies by comparing current with prior year performance in vital measures.

Learn More
  • Preparing for Enhanced HMDA Data Collection and Reporting

    Much like the TILA-RESPA Integrated Disclosures, the enhanced data collection and reporting requirements under the revised Home Mortgage Disclosure Act (HMDA) will present significant challenges for lenders, and exhaustive preparation and training will be paramount to your institution’s compliance. Now is the time to get key stakeholders involved, establish project timelines, and begin to communicate with vendors. This complimentary BAI webinar, presented by John Moniak , will walk through the coming HMDA changes and steps your institution should be taking to prepare to comply. CE Credits : Earn 1.25 CRCM Credits
    Learn More
  • What Doesn’t Kill You Makes You Stronger: Best Practices for Managing Consumer Complaints

    The Consumer Financial Protection Bureau (CFPB) and other banking regulators have raised the stakes on consumer complaints. Consumers can now file regulatory complaints online with the CFPB, and consumer feedback plays a key role in how the agency exercises its oversight. How should banks manage the compliance and reputation risks related to complaints? This complimentary BAI webinar will help financial institutions develop a compliance program that helps to identify emerging customer issues before they spell disaster. Steven Ramirez, a financial services thought leader and CEO of Beyond the Arc, will share case studies and practical tips for strengthening complaint management. He’ll discuss how you can learn from consumer complaints to deepen customer relationships and drive incremental business CE Credits : Earn 1.25 CRCM Credits*
    Learn More
  • A Tale of Two Innovations

    Not unlike the French Revolution in the famous Charles Dickens novel, the financial services industry is going through a revolution of its own. Technology, regulatory oversight and consumer demand each play a vital role in how and why financial services organizations must innovate. And while each of these factors might present financial institutions of all sizes with unique challenges, there are significant opportunities to evolve and exceed expectations. Join us on June 7 to gain actionable insights from award-winning, global innovation experts that are taking consumer convenience to new heights through the introduction of inventive, customer-centric channels and payment mechanisms.
    Learn More