The state of diversity, equity and inclusion in financial services

Banks have a vested interest in helping their customers achieve financial health, particularly in LMI communities hurt by branch closures.

To meet this target, institutions must set clear goals, assess risk and business impact, and regularly measure and report progress.

Val Srinivas from Deloitte joins us on the BAI Banking Strategies podcast to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.