Supporting informed decisions
In today’s competitive marketplace, there’s no shortage of data. The challenge is finding accurate and unbiased insights from a resource you can trust. BAI delivers in-depth data analysis, objective perspectives, and industry expertise so you can make smart business decisions with clarity and confidence, including: Where do I stand relative to my competitors? What are my areas of strength? Where are my opportunities to improve and grow? How has the market responded to recent strategic decisions?
Digital Adoption is Changing Across Generations
Recent BAI Banking Outlook research found that consumer attitudes are changing rapidly and financial services organizations will need to continue making significant digital enhancements to stay ahead.
Clarity and Confidence
In the financial services industry, where even small strategic changes can have a significant impact on the bottom line, you need trusted information that can help you plan for tomorrow while performing better today.
COVID-19 Digital Banking Update
BAI Banking Outlook research finds that half of consumers are using digital banking more since the pandemic and that behavior will continue after the industry “returns to normal.”
BAI AND NFCC RESEARCH
COVID-19 Consumer Impact
Explore research commissioned by BAI and the National Foundation for Credit Counseling (NFCC), which details the impact on consumer spending and saving habits in light of COVID-19. This survey was conducted online by The Harris Poll among over 2,000 U.S. adults and tracks key areas of personal finance behavior and knowledge among Americans.
Improve Decision Making and Strategic Planning
Compare current and prior performances for your institution versus peers. BAI provides key metrics to allow financial services leaders to evaluate the effectiveness of retail banking strategies by comparing current with prior year performance in vital measures.
BAI BANKING OUTLOOK
Insights You Can Bank On
The BAI Banking Outlook program conducts industry research regularly on a variety of topics to provide financial services leaders with actionable insights on the latest trends in the industry.
What you need to know to prepare for 2021November 18, 2020
Are your 2021 business priorities aligned with your customers’ expectations? How much has COVID-19 impacted your strategy? 2021 will be a year of uncertainty, are you ready? BAI conducted separate surveys with consumers and leaders at financial services organizations across the country to find out.
Join us for this complimentary BAI Webinar to gain actionable insights that will help you make smart business decisions now and in the year ahead.
What has the pandemic done to digital banking?October 21, 2020
Does your organization have the right strategy in place to respond to the increased adoption and usage in digital banking services? Recently completed BAI Banking Outlook research evaluates the impact of the COVID-19 pandemic on digital banking and the implications for the future. Join us for this complimentary BAI webinar to learn how the pandemic is impacting consumers’ digital banking behavior and how other financial services organizations are responding to this change.
The state of diversity, equity and inclusion in financial servicesAugust 18, 2020
Does your organization have the right structure in place to support diversity, equity and inclusion initiatives that will truly make a difference? Recently completed BAI Banking Outlook research evaluates the state of the industry for what’s working and where the opportunities lie.
BAI Banking Outlook – Understanding the digital experience customers wantMarch 31, 2020
Do you know if your organization is investing in the right digital technologies? Hear what consumers are saying about their digital banking preferences and how they feel their banks are meeting their needs in the latest BAI Banking Outlook research.