BAI Banking Outlook: Leading Indicators in Customer Retention

The most recent BAI Banking Outlook, a quarterly research study consisting of consumers who have opened an account in the past year and financial services leaders, focused on discovering if financial service organizations’ customer retention strategies are in line with customers’ expectations.

Below are some notable highlights.

Share This Customer Rentention Infographic

Copy to Clipboard
/wp-content/uploads/2020/04/customer-retention-infographic.jpg