System Requirements

Thinking about signing up for BAI training? Here are the technology requirements for getting everything up and running.

Item Supported
Recommended Version Notes
Required1 Software
Microsoft Internet Explorer2 Most Recent
Most Recent For all sites listed in "connectivity" section:
-JavaScript must be enabled
-Pop-up blockers disabled
-at least 1024x768 screen resolution for best experience
Microsoft Edge Most Recent Most Recent
Mozilla Firefox Most Recent Most Recent
Google Chrome Most Recent Most Recent
Adobe Flash Player Most Recent Most Recent Flash is utilized for video playback on older browsers and interactive activities within some courseware

Site/DNS name Current IP Addresses3 Protocol (port) Notes
Required-Connectivity3 varies by time and location4 HTTP (TCP port 80)
HTTPS (TCP port 443)
Login screens and information pages varies by time and location4 Learning manager application site
Recommended-Connectivity3 varies by time and location4 HTTP (TCP port 80)
HTTPS (TCP port 443)
Courseware creation and editing application varies by time and location4 Virtual Classroom web conferencing application varies by time and location4 SMTP (TCP port 25) Site from which email notifications originate. White-list all addresses, or individually white-list these:


  1. Other browsers and versions may or may not work with the BAI Learning Manager. We make every effort to ensure the site is as accessible as possible for everyone by testing new browser and Adobe Flash Player versions as they become available. However, we can only provide best-effort support for the Learning Manager using any browser or software version not listed above.
  2. Microsoft has ended support for older versions of Internet Explorer on Windows 7 and later as of January 12, 2016. Older versions of IE on Windows 7 and later are no longer receiving security updates from Microsoft. For your own security, upgrading to IE version 11 or using an alternate browser is strongly recommended by BAI. If your organization has a legacy web application which requires an older version of IE, Microsoft offers Enterprise Mode for using those sites with IE version 11.
  3. Minimum downstream bandwidth 128 kbps for video playback. Average bandwidth usage is approximately 10 kbps per concurrent user.
  4. Sites listed in the connectivity section should be white-listed by DNS name rather than IP address in all security appliances or security software. IP addresses will change as we add functionality, server capacity, or switch to backup providers in the event of a datacenter outage. White-listing the entire domain (* might be the most convenient approach from an ongoing management perspective.